Your Public Pages
Three of your screens are not for staff at all. Patients read them, usually on a phone, usually before they have ever spoken to you: your portfolio page, your website appointment page, and your public booking page.
All three publish the same thing — your locations. One card per branch: name, address, phones, email and contact person. Consulting rooms are internal and never appear on any of them.
Where to Find It
Click an address to open that screen on your own clinic. The first click asks which clinic you are, then remembers it.
| Screen | Address |
|---|---|
| Branches — the details that get published | /all-branch |
| Portfolio settings — whether the page is on at all | /portfolio-settings |
Your public pages themselves live on your own clinic address: /portfolio, /appointment and /reservation.
Links You Send One Patient
The three pages above are open to anyone. Two more are not pages at all but links you hand to one person, each carrying a long random token that is the only key:
| Link | What it shows | Switched on at |
|---|---|---|
| The child's card | Vaccinations given and due, and the growth line | Settings → Patients |
| The home exercise programme | The exercises the therapist prescribed, and a tick for each day done | Settings → Patients, then per patient |
Both are off until you turn them on, are never indexed by a search engine, and pass no referrer — the address does not travel to the next site the patient opens.
Whoever holds the link can open it
There is no login. That is deliberate — a patient in a hallway on a slow phone should not be asked for a password — but it means the link is the credential. Send it to the patient and to nobody else, and if it goes astray, replace it: the old address stops working immediately, including on any phone it was already sent to.
The two links are separate keys. Replacing a home-programme link does not affect the child's card or the appointment QR code, and holding one does not open the others.
Each carries only what that page is for. The home programme shows the exercises and the therapist's note to the patient — never an assessment, a measurement, a chart, a price or a balance owed. See Physiotherapy.
What Gets Published
Everything on the public side comes from the branch record you fill in on Branches. Change an address there and the public page shows the new one the next time it is loaded — there is nothing separate to edit.
A location is published when it is active. There is no second switch: turning a branch off is what takes it off the portfolio, the website page and the booking page, and it happens immediately.
When Are You Open?
A location card carries the address and the phones, not a published week. Opening hours live on the room, under Setting → Clinic Timing Setting, and they are what the booking page turns into bookable times — one answer to the question, not two that can disagree.
So a patient sees where you are on the location card, and when you are free on the booking page itself.
Booking Picks a Location First
On the booking page, a patient with more than one location to choose from picks the branch first. The list of what they can book then narrows to that location, and any time they had already selected is cleared — those slots belonged to the other place.
A clinic with one location sees no branch step at all. Nothing about their booking page changes.
If a branch is switched off while someone is mid-booking, the booking is refused when they submit it, with a message that does not name the branch. Nothing is accepted and quietly cancelled later.
What This Changed for Existing Clinics
Before this, the public pages listed rooms. A clinic with three consulting rooms in one building published three contact cards carrying the same address and the same phone number, and patients had no way to tell they were all one place.
Those three cards are now one card for that one location. If your public page looked repetitive, that is why it does not any more.
Old Documents Are Not Rewritten
Changing a branch's address changes what patients see from now on. It does not change an invoice printed last year — that document keeps the address it was issued with, which is what makes it a record.